Legislation and legal updates

Factsheets and easy-to-use guides on legislative updates and developments, written by our Abbey Legal experts.

Returning goods

A customer buys a product from you, then changes his or her mind. Can he return it? What if it's faulty? What if he told you he wanted to use it as a fishing net, but it turns out it's not suitable for that purpose?

Find out more in our short guide to consumer rights to return goods [pdf].


Insurance gender imbalance

Is it lawful to address gender imbalance in the workplace? The Equality Act 2010 (EQA) introduced new legal powers which allowed employers to take "positive action" to address disadvantages and imbalances faced by under-represented genders in the workplace.

Download our short guide [pdf].



With effect from 1 October 2016, the standard rate of UK IPT will increase from 9.5% to 10%. The new standard rate (10%) will apply to new insurance policies and renewals, incepting on or after the 1 October 2016.

Download our short guide [pdf].


Protected conversations

Even the best of working relationships can fall apart. When this occurs, depending on how integral the employee's role is within the business, you may need to reach an amicable departure expediently. A protected conversation, when used at the right time, can often assist in bringing about that much needed closure.

More about protected conversations and without prejudice communications: download our guide [pdf].



If you have clients that work within the creative industry, awareness of the laws of copyright is essential, as is an overview of its legislative system. The duration of copyright in industrially created artistic works changed on 28 July 2016.

Find out more about copyright in industrially created artistic works: download our short guide [pdf].